DTC's Daily Digest gives you the latest news on the fastest growing brands in the world. In today's edition: Grab Grab's integration into the application; EverlyWell collects funds to increase the product range; and DTC banks provide the highest customer satisfaction.
Grab Grab Grab in the application GrabFood
GrabFood, the Grab Food Delivery Service, will Soon it will be integrated into the daily application Beta will be tested in May. The test will begin in Southeast Singapore at the end of April before being presented to all parts of the island, according to an official statement issued by the company.
The move comes before the first anniversary of Singapore's GrabFood, part of the daily Grab strategy of pursuing what it calls the "super-application" strategy. Unicorn is trying to provide the most widely used daily services in one consumer application.
Grab noted that from May 2018 to March 2019, GrabFood's orders rose by 25% on a monthly basis, on average. The company claims that this has led to a rise in the revenues of GrabFood partners from food and beverage partners, which has quadrupled.
It also affected the GrabFood fleet, which has more than 13,000 delivery workers in Singapore, which the company said is also supplementing 80 percent more daily jobs and earning much more income than when GrabFood first started.
In May, Dragons and traders in GrabFood will also move to a new application. Once the island-level beta has been deployed, current GrabFood applications will be discontinued for consumers, riders and merchants.
EverlyWell collects funds to increase product range
Start the direct laboratory test to the consumer EverlyWell she has Raised $ 50 million (£ 32.2 million). The news comes as the company looks to build its digital platform and expand its retail partnerships to expand access to the internal testing range.
The financing round was led by Good Water Capital and Highland Capital Partners, along with Next Coast Ventures, NextGen Venture Partners, and others.
EverlyWell sells test products directly to consumers online and in retail locations. While the company Do not currently contract with any insurance company She says the prices are comparable to the high costs of testing in a clinical setting.
Customers take their own samples at home through a small set of nails, cotton and mail in their material and receive the results within a few days. While doctor orders are required for some top-level clinical tests, such as those for STDs or Lyme disease, the majority of the company's 35 plates can be bought directly by consumers without doctors. These include assessments of food allergies, vitamin D deficiency, metabolism, thyroid function.
DTC banks provide the highest consumer satisfaction
Only digital banks have Traditional banks outperformed In consumer satisfaction in the US, according to research from FIS.
Direct banks for consumers – usually digital banks only – had the highest level of customer satisfaction for any category, surpassing credit unions, leading the 2018 study. Digital banks had the lowest rate of respondents who left their banks.
No wonder DTC banks have seen this surge in popularity, given the general trend towards digital banking. The report shows that nearly three quarters (73%) of customer banking interactions are digital in nature (mobile or online). Mobile is still the most widely used channel in banking, rising to 42% of consumers surveyed.
Nearly two-thirds (65%) of the younger generation (ages 18 and 26) reported that they had never used any branches at all the previous month. Referrals are especially important for the younger generation, with 75% of those consumers referred to their current major banking institutions. This is also great news for digitally competing banks, which rely on word-of-word to spread the word about their products, rather than trying to compete with the huge marketing budgets of traditional banks.