According to early forecasts, Amazon led at least 40% of holiday sales online this year. This is great news for the e-commerce family in Seattle, but now that Christmas is over, it also means that many people end up with a gift from Amazon that they do not really want.
Are you one of them? If so, you are lucky. Amazon, ever a company that focuses on customers, makes it very easy Re-gift in five steps, Even if you did not buy it. Here's what you need to do:
- Go to the "Return Gift" page and log in with your Amazon account.
- Enter the 17-digit order ID to locate the request. If you do not have an easy-to-use number, you'll need to contact Amazon for more information.
- Select the selected item from the order you want to return.
- Choose your shipping method. Once you do this, you'll get a shipping label. Or if you prefer to return the gift to the Amazon locker, you will be prompted to choose the location of the cabinet.
- Once your return is accepted, place the authorization inside your package, place the label outside, and then recharge it. Once Amazon receives your package, it will process your return as a Amazon.com gift card and credit with any account you use to return the gift. (Note: If you are the gift provider, your refund will be processed to your original form of payment.
You can find full instructions for Amazon's return here.
Now for some important warnings: The person who gave you the gift probably did not put it as a gift when you bought it on Amazon. If so, you will be prompted to contact Amazon Customer Service during the return process and you may need to provide additional information. (Or you can become clean: admit that you did not really like the gift, and ask the gift provider to return it to you.)
Also, Amazon does not automatically accept only all unreleased returns. If you wait too long, or if the item is damaged, you may have a problem. Basically, it's best to read Amazon's refund policies before you begin.
Good luck, happy holiday hangover!