In this version of Weekly Focus APAC: Singapore's service for pilot servers to support the growth of e-commerce; Starbucks brewed virtual store with Alibaba; JD.com and Intel launch IoT Lab for smart segmentation. Lazada replaces the chief executive nine months later.
Service Singapore pilot service to support the growth of e-commerce
Singapore has launched a last-mile delivery service designed to provide assembly points for packages in public places across the state.
Called the "Locker Alliance", and provided the service to support the growth of e-commerce and the needs of the digital economy, said the local information and communication technology Infocomm Media Development Authority (IMDA). The pilot will be carried out in two suburbs, Punggol and Bukit Panjang.
The service aims to provide 24-hour access to the lockers, allowing online shoppers to collect or return their orders at any time, and do not have to wait until they are delivered. It will also improve environmental sustainability by assembling shipments to closed sites, rather than individual homes, and reducing the number of unfulfilled births.
It will also create an "open and interoperable network" that enables online markets and merchants, as well as logistics and e-commerce providers, to reach customers across multiple locations.
According to IMDA, Locker Alliance operates on a platform developed by Local Parcel Perform, which is described as supporting various operator networks. It also supports industry standard data exchange, named TR61, which was developed by IMDA.
Locker Alliance has completed the installation of the local mail service provider SingPost in the installation of 39 reservoir locations in various public housing complexes in Punggol and four MRT stations. For Bukit Panjang's deployment, the service takes you to local Blu-23 local storage locations in various public housing complexes and four MRT stations.
All safes are 250 meters away from all 78,000 beds in the two cities, which are accessible 24 hours a day, 7 days a week. The pilot is scheduled to run for a year, according to IDMDA.
"Anyone who buys or sells something online will be familiar with the issue of delivering the last mile," said Tan Keat, chief executive of the government agency. "Through the Locker Alliance program, we want to make it more convenient for consumers to collect their elements, while improving the efficiency and cost-effectiveness of delivering Parcels ".
IMDA also signed a memorandum of intent with three reservoir operators to assess the feasibility of establishing a regional treasury network. The three-year partnership with Box24 in Thailand, Pakpobox in Hong Kong, and Popbox Asia in Indonesia, will witness the IMDA working with the three industrial bodies to push the adoption process and work with the operators of other participating reservoirs.
Starbucks brewed virtual store with Alibaba
The US beverage chain has collaborated with Alibaba Group to deliver home delivery in China, where it has launched a virtual store that allows caffeine drinkers on both retail systems and receives their daily repair within 30 minutes.
Starbucks said the new virtual store aims to provide a "unified and strong digital experience" through its mobile phone application, Alibaba's online Taobao market and the Alipay payment platform. Access to Tmall will be added at a later time.
For those who enjoy a cuppa in the comfort of their own home, they can get a glass delivered through the Starbucks Delivers. The service was launched three months ago and is implemented through the Eleme.me food delivery platform, fully acquired by Alibaba earlier this year, and has been expanded to cover 2,000 Starbucks stores in 30 cities in China, including Beijing and Shanghai .
The Chinese e-commerce giant has also developed a virtual store specifically for Starbucks, so the digital offerings of the retail chain have been integrated into a single interface, including the social service "Say it with Starbucks" and the main Starbucks store in Tmall.
When you submit a Starbucks application through the application, the Ele.me passenger will deliver the purchase within 30 minutes, according to the joint statement.
Through the virtual store, consumers will also be able to register for membership, earn points and redeem bonuses.
With simplified transactions in one platform, Starbucks will be able to access a complete profile of online customer activities.
"Taking advantage of our strengths in our transformational strategic partnership with Alibaba, this new achievement in Starbucks Digital Strategy will greatly enhance our ability to deliver a more personalized and compelling digital digital device," said Molly Liu, vice president of Starbucks China. While extending access to our digital innovations to the daily lifestyles of our customers, regardless of time or place. "
In December 2017, Starbucks opened its largest outlet in Shanghai, which included an increasingly realistic digital experience, utilizing technologies and Alibaba field expertise.
JD.com and Intel launch IoT Lab for Smart Retailing
JD.com collaborated with Intel in the chip industry to explore the use of Internet Objects (IoT) in smart retail solutions.
The partners launched a joint research lab to develop potential products and applications based on Intel's architecture, including next-generation vending machines, advertising and advertising solutions, and technologies used in future store concepts.
Both Intel and JD.com have worked together, integrating OpenVINO's computing architecture and computing from RRI with JD.com's computer vision algorithms to analyze customer traffic and store purchasing habits.
"This lab will combine our collective strengths to develop sophisticated solutions to bring the accuracy of online shopping to offline players," said Qi Wong, China's e-commerce giant and head of the data department.
Lazada replaces CEO after 9 months
The Lazada Group has been named a new chief executive just nine months after Lucy Ping was its chief executive in March 2018.
The veteran company, Pierre Puigant, now heads the e-commerce provider in Southeast Asia, while Ping will remain the group's chief executive.
Poignant worked with Lazada since its beginnings in 2012, when he oversaw the expansion of the logistics company, as well as customer service, supply chain and content production. Previously, he was appointed CEO of the group in August 2018 and will now lead the development of strategy and regional operations as a new CEO. Azada has presence in six Southeast Asian markets including Singapore, Indonesia and the Philippines.
In his statement, Lazada avoided replacing the word – instead, referring to the step as "succession plan".
"Pierre is one of the founders of the respectable Lazada company, who has worked tirelessly in the company for the last six years, and he and a team of other founders had a vision to build our logistics network from the ground up on days when no one in Southeast Asia believed in trade "These valuable assets have now alienated us from competition."
Peng herself was an employee of Alibaba, which acquired a controlling stake in Lazada in 2016 and will remain outside of Singapore.
"2018 is a turning point for Lazada, we have improved and developed and we are now stronger, more efficient and faster than the beginning of the year," he said, adding: "Our transformation has just begun and I am confident that the year Next will be another year. "